The all-in-one operations platform for tanker, bulk & container agencies — run every voyage, document, container and invoice from a single desk, with Beacon AI built in. Built by the agents who run the Port of Aqaba.
MV Petrolina is alongside. The principal wants an update by 10am. Your ops officer is reconstructing the SOF from three WhatsApp threads. The PDA is buried in a forwarded email. Finance has a different cargo figure than the port. Meanwhile last week's containers are still on the quay and nobody's watching the demurrage clock. The principal calls — nobody can answer the question in under fifteen minutes.
SOF disputes because timestamps were typed manually into three different places.
PDAs recalculated by hand every time vessel specs or tariffs change.
Demurrage & detention clocks run unwatched — free time blown before anyone bills it.
COARRI / CODECO files retyped into spreadsheets by hand — and double-counted on replay.
HarborDesk isn't a container tool with tankers bolted on — it's the whole agency desk. The entire port call, for any vessel, on one screen. Log an event once and it flows to the SOF, the DA, the invoice and the principal's dashboard.
Describe what happened in plain English. Beacon writes the SOF, drafts the PDA, fills the BL — voyage-aware, in seconds. ~60 real actions across create, update and query, and every financial or write action is confirmation-gated.
Container work is where most agency systems fall short. HarborDesk tracks every box as discrete, idempotent events — discharge to empty return, booking to load — with COARRI / CODECO / BAPLIE parsed straight from the inbox and the demurrage clock running off real gate data. The gate move is the billing event.
The D&D engine reconciles container cycles into chargeable records automatically. Free time comes from the matched tariff or the BL; the clock recomputes nightly while it's open and freezes the moment it ends.
PDAs and FDAs populate from the tariff engine, agency invoices issue-to-lock with credit-note corrections, and a single receipts ledger allocates money-in across invoices and DAs. Recharge disbursements to the principal and reconcile when every line is billed and paid.
A searchable Knowledge Base powers AI answers, email sections and branded PDFs. Scheduled Jobs handle the recurring work — and default to staged drafts you review before anything sends.
A rich-text article library with drafts vs published, tags, categories and attachments — including inline images.
Automate the recurring work — reminders, alerts and reports — on daily, weekly or monthly schedules, with run history and run-now.
A public share link per vessel call — and a shareable Port Line-up board — give charterers, traders and receivers the same picture you have, always current, anywhere in the world.
Each module ships with HarborDesk — role-controlled and multi-tenant. Data flows between every one of them: log it once, see it everywhere.
HarborDesk is built inside Arqflow, Inc, where we make industry-specific tools for the supply chain. Every field on every form reflects a real workflow. Every translation in every PDF was reviewed by an agent who has issued one.
This is domain knowledge baked into software — the thing a generic platform can't ship to you, no matter how much funding it raises.
We're onboarding a limited number of forward thinking shipping agents this quarter at a substantial discount — for life. White-glove onboarding, direct line to the product team, and a vote on the public roadmap.